Celebrating our new service in Hayes
Published: 30 Sep 2016
It was smiles all round as Ability staff, customers and commissioners met in Hayes on Wednesday 28 September for a special celebration.
With lunch laid on for all, the event in the grounds at Hayes Park Lodge brought together some of the 135 people with mental health needs who are now being supported by Ability in Hillingdon.
Ability is now the preferred provider of mental health services in Hillingdon. We took on three new floating support contracts during 2016.
We support the 20 customers living at Hayes Park Lodge, as well as customers at Hamlet Lodge, Sessile Court and people living in the wider community.
Customers at Sessile Court, which opened in 2014, are also Ability tenants, while Hayes Park Lodge is owned by Central and Cecil Housing Association and Hamlet Lodge by Look Ahead Housing.
Sunny Mehmi, who is Mental Health Service Manager and commissions services for the London Borough of Hillingdon, is impressed with our work in the borough.
He said: “Ability have really taken the bull by the horns. Services had been getting bogged down and quite institutionalised, but Ability have embedded the recovery model and given service users the hope there really is something for them outside. They really can be more independent.”
Customer Quentin, who lives at Hamlet Lodge, said: “I like how Ability work. Since the service opened they’ve been really helpful. Some people don’t leave you alone, but I’m independent. Someone comes every morning for a really good chat and that’s the important thing. And I’ve enjoyed coming here today.”
Michael, who also lives at Hamlet Lodge, said: “Living at Hamlet Lodge gives you a sense of community and so do community lunches like this. The staff give you good support if you’re unwell.”
Ability’s new CEO Jeff Skipp paid tribute to the staff and partners who have made such a success of the services. “Today is a launch and a celebration. Services in Hillingdon don’t just happen overnight. There’s a lot of commitment from a lot of staff and an awful lot of agencies to have made this happen.”