Welcome to Ability. We provide housing, care & support services for people who want to live more independently.
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Tenant Satisfaction Measures (TSM) Survey Results 2023/24
The tenant satisfaction surveys include questions which have been set by the Housing Regulator, which are specifically designed to measure how Ability, as a Landlord, is doing.
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Ability News – Winter 2024
There has been a lot going on at Ability in the last few months. In this edition, we look at some of the highlights – and how we are working closer with our residents to support them.
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Survey 2023 – Care & Support – ‘Customers like what we are doing’
In 2023, we surveyed our customers and family members/appointees to ask their opinions about the Care & Support we provide.
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Housing Association Repairs – Customer Handbook 2024
This handy guide gives tenants a list of the repairs covered by the Ability Housing Association repair service, as well as the time it should take to visit your home to address the repair, and a whole host of other useful support.
