Our publications
Ability News Winter 2024Ability value feedback.
Ability News Winter 2024 – View online with turning pages Or download a copy here: News Winter 2024 |
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Ability Housing Association Repairs – Customer Handbook 2024Looking after your home.
Ability Housing Association Repairs – Customer Handbook 2024 – View online with turning pages Or download a copy here: 2024 Repairs Handbook |
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Ability News Summer / Autumn 2024Ability doing all we can to help.
Ability News Summer / Autumn 2024 – View online with turning pages Or download a copy here: News Summer / Autumn 2024 |
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Ability Annual Report 2022-23Promoting independent living.
Ability Annual Report 2022-23 – View online with turning pages Or download a copy here: Annual Report 2022-23 |
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Ability News Winter 2022Ability positive values at the heart of everything we do.
Ability News Winter 2022 – View online with turning pages Or download a copy here: News Winter 2022 |
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Ability Annual Report 2021-22Driving a personalised approach in Housing and Care & Support, placing the resident at the centre of everything we do:
Ability Annual Report 2021-22 – View online with turning pages Or download a copy here: Annual Report 2021-22 |
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Ability News Spring 2022A successful year of listening and improving.
Ability News Sept 2022 – View online with turning pages Or download a copy here: Annual News Sept 2022 |
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Ability Annual Report 2020-21A challenging year but we kept service levels high:
Ability Annual Report 2020-21 – View online with turning pages Or download a copy here: Annual Report 2020-21 |
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Ability News Sept 2021An incredible year. Find out how Ability and service users responded:
Ability News Sept 2021 – View online with turning pages Or download a copy here: Annual News Sept 2021 |
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The Ability Annual Report 2020A challenging year. Find out more about:
Annual report 2020 – View online with page turning Or download a copy here: Annual Report 2020 Get the Easy Read 2020 Annual Report here. Download the annual accounts for Ability to the end of September 2020. Ability accounts September 2020. |
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The Ability Annual Report 2019Another busy year. Find out more about:
Annual report 2019 – View online with page turning Or download a copy here: Annual Report 2019 |
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Window Winter 2019The latest Ability customer newsletter. Including:
All this and more. View the newsletter online here: Window Winter 2019 – view online with page turning Or you can download a copy here: |
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The Ability Annual Report 2018We’ve had a busy year, read it to find out more about:
View the report online here: Annual Report 2018 Annual report 2018 – view online with page turning Or download a copy here: Annual Report 2018 Easy Read copy here: Ability Report 2018 Easy Read Our signed accounts can be downloaded here |
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Annual Report 2017The very latest news and views from Ability! Find out about:
View the report online here: Or download a copy here: Annual Report 2017 Our signed accounts can be downloaded here. |
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Window Summer 2017The latest news Ability Including:
All this and more in your customer newsletter. View the report online here: Window Summer 2017 You can download a copy here: We also have an Easy Read version: |
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Business & Customer Annual Report 2016For the first time, we have combined our reports to customers and stakeholders into one document. We gave a warm welcome our new CEO Jeff Skipp who is determined to continue advancing Ability Housing’s standards. View the report online here: Ability Report 2016 online Download a copy here: Annual Report 2016 Download an Easy Read copy here: Annual Report 2016 ER Our signed accounts can be downloaded here. |
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Business Annual Report 2015Our latest business Annual Report, ‘Focusing on ability, not disability’, looks back on a year of challenges and achievements. We reaffirmed our commitment to an independent future, opened new supported living developments and took on new care and support contracts. We also prepared to say goodbye to David Williams, who has successfully led the organisation as our CEO for the past 14 years. View the report online here: Business Report 2015 online Download a copy here: Business Report 2015 download Our signed accounts can be downloaded here. |
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Customer Annual Report 2015This is our latest report to customers. It gives an overview of the year’s activities including the areas where customers have taken a leading role and worked with us to improve services, the Q-Team in action, new schemes and much more. You can download a copy here: Ability Customer Report 2015 |
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Window Summer 2015The latest news and views from Ability! Find out:
All this and more in your customer newsletter. You can download a copy here: Window Summer 2015 |